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Apple’s Extended Holiday Return Policy Gives You More Time to Decide

Aly Song / reuters

Apple’s extended return policy marks the official start of the holiday season. Traditionally, Apple offers a standard 14-day return window. However, with the newly updated policy, products purchased between November 3, 2023, and December 25, 2023, can be returned until January 8, 2024. This extended grace period from Apple gives you ample time to return those AirPods from your grandmother, especially if you’re firmly entrenched in Samsung’s ecosystem.

Most of Apple’s product lineup can be returned, but there are a few exceptions. For example, phones purchased with wireless carrier financing plans may not be covered by the return policy, so it’s advisable to double-check before committing to a purchase. Furthermore, digital software downloads and products from the Software Update Program, such as software upgrades and Apple Gift Cards, are non-returnable.

The extended return policy applies to numerous countries, including the US, Canada, UK, Australia, New Zealand, Germany, France, Singapore, and more. However, certain countries, such as Italy, Spain, Mexico, and Japan, have a slightly longer return window. In these countries, products purchased between November 3, 2023, and January 6, 2024, may be returned until January 20, 2024.

It’s important to note that this seasonal revision doesn’t override the terms and conditions of the standard return policy. Apple emphasizes that all other terms and conditions outlined in the Apple Online Store Sales and Refunds Policy still apply. So, if you’re looking to make an exchange, be sure to keep your items in like-new condition.

Additionally, the holiday policy isn’t limited to gifts; you can also take advantage of it to purchase one of the new colorful M3 iMacs and then exchange it for a different color if you change your mind.

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